CCTV Policy

The use of closed-circuit television at Centre of Dental Excellence.

CCTV has been installed in the practice due to practice management being aware of an increase in incidents of violence or theft in reception areas.

Practice management has considered whether any other methods would be suitable to meet this need and decided that CCTV is the best solution. We carry out an annual review of our decision and system chosen using the Annual CCTV Checklist. We do not record patient consultations or treatment as the ethical and consent considerations are complex and patients expect a high degree of privacy during treatment. Images captured with CCTV will be kept securely and destroyed securely after 1 month.

Images will only be used for the purposes for which they have been collected. However, it may be necessary to use information recorded on CCTV to monitor day to day operations and investigate operations/incidents at work with a disciplinary investigation where there is a clearly justifiable business case to do so.

CCTV cameras, which record data in the
practice, are located in and cover the following areas:

46

Reception area
Hallways/corridors
Fire exists (looking outside)
Along wall where cars are parked (back of building)

52

Reception area
Hallway
Fir exits (looking outside)

To meet requirements:

▪ The Practice has notified the Information Commissioner’s Office (ICO) that we use CCTV and our reasons for doing so.

▪ The data controller is responsible for managing the CCTV.

▪ The camera system has been chosen to produce clear images that reduce any privacy risks ▪ Cameras have been sited with consideration to producing clear images and to avoid capturing images of persons not visiting the practice. The cameras are not capable of sound recording

▪ There are clearly visible signs showing that CCTV is in operation for the purpose of crime prevention and who is responsible for the recording

▪ Images from the CCTV system are securely stored for one month, to allow an incident to come to light and be investigated. Following this period, the images are permanently erased

▪ Only the Practice Owners, Dr Sundip Kalirai and Dr Kushal Gadhia and Stacy Parker-Walsh, Practice Manager are authorised to have access to the images.

▪ Images will not be disclosed to third parties except to police
when a suspected criminal offence has been committed

▪ The practice will respond to subject access requests from individuals for copies of their own images as described in our data protection policy.

▪ The CCTV system is regularly checked to ensure that it is working properly and capturing clear images

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